Simply put, A High Reliability Organization (HRO) is an organization that consistently avoids catastrophes in an environment where normal accidents can be expected due to risk factors or complexity.

As technology becomes more complex and pervasive, we can now address uncommon situations in a productive manner. However the same technology can itself cause uncommon, catastrophic situations. In these situations one may find that evidence-based protocols and policies do not exist. However, there are evidence-based processes that one can use during an evolving disaster.

In the search for competitive advantage in an increasingly dynamic manufacturing industry, the ability to distinguish one's organization on some key factor is increasingly critical. Establishing and sustaining a high-reliability organization (HRO) offers one possible and under-utilized approach that can be seen as an important and distinguishing factor.


Concepts Included in HRO:

• Reliability-Centered Maintenance
• Operator-Driven Reliability
• Total Process Management

By implementing IntelaTrac and its mobile functionality, companies can ensure accurate, consistent measurement of field data. This visibility to field data allows customers to identify and resolve problems at the point of production with minimum interruption to operations.