 A Note From Our CEO
Happy New Year and thank you for your business and support in 2007 as SAT Corporation
had another successful year. As I look back, 2007 was highlighted with SAT
receiving the prestigious Microsoft World Wide Mobility Partner of the Year Award.
I see this as validation of the hard work that both our customers and employees do
every day, changing the way information is delivered and utilized by mobile workers
who strive to implement Operations Manufacturing Systems which enable step change
process improvements to the mobile workforce. Now, it is my pleasure to welcome you
to our first edition of the 2008 SAT Corporation “IntelaTrac Insider” newsletter.
We have re-designed our e-Newsletter and hope that you will find it easier to read
and more informative. This month, we are proud to announce the launch of some new
training and professional services programs which we believe will provide significant
benefits to our customers. Also featured, we are excited to announce a new integrated
RFID reader for the Intermec CK-61, which enables us to provide better compliance
and validation tracking solutions with IntelaTrac. Finally, you will find an
announcement about our 2008 IntelaTrac User Conference, so mark your calendars
and we look forward to seeing you again this year at one of the most exciting and
informative IntelaTrac networking and training events of the year. As always, please
feel free to contact me at dfrieden@sat-corp.com with any questions or comments
regarding your IntelaTrac Mobile Workforce and Decision Support system.
Don Frieden
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Welcome, New IntelaTrac Customers!
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Alcoa, San Ciprian, Spain
BP, Kuantan, Malaysia
Codelco, Santiago, Chile
CRI Catalyst Co, Martinez, CA
Hess Oil Corp, Port Reading, NJ
Infineum, Abingdon, United Kingdom
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Minnesota
Power, Duluth, MN
NRG Energy, Houston, TX
Rhodia Chemicals, Baton
Rouge, LA
Total Safety, Houston, TX
Valero Energy Corporation,
Memphis, TN
Western Refining, Yorktown,
VA
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SAT Training for 2008
SAT Super User Training is offered monthly and is essential knowledge
for those people who will be configuring an IntelaTrac System.
The course consists of a product Overview, and sections on System
Administration, Procedure (Round) configuration, Report Configuration,
Round Analysis and Approval, Metrics and Measures, Handheld Use,
RFID configuration, Handheld Peripheral equipment usage (Vib Tools
and Temp Guns), Device Registration with several classroom exercises
to build skills. The course is 5 days in length (4.5 days plus an
optional .5 days on skills building) and meets the second week of the
month. Coming classes are offered the weeks of:
- March 10 - 14, 2008
- April 14 - 18, 2008
- May 12 - 16, 2008
Registration forms are available at:
SAT Training Registration
In addition to Monthly Super User training, SAT will be featuring a
new course in March called “Value from Day 1: IntelaTrac
Best Practices”, this is a 3 day course will be offered
for the first time during the week of March 17. It will include key
aspects essential to project implementation success. Topics include:
- KPI Development: Target Round List, Project Tracking List
- Managing Best Practice Standards: Data Filter Manager, Use of
Templates, Developing Templates, Content Builder
- Data Flow: Reporting, Integration Use/Benefits,
Approvals/Review Configuration
- Training: Desktop Applications, Mobile Users, Schedules/Content
- Workflow Management: Using RFID, Required Scans, Required Tasks
- Managing Buy-In: 1st Line Supervision, End User Considerations
- Develop A Working Plan: Worksheet Output, Schedule, Resource Allocation
SAT also provides training in IntelaTrac System Administration,
IntelaTrac Content Builder, Train the Trainer and also provides
courses customized to a specific end user need. For more information
contact Diana Sandoval at training@sat-corp.com
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SAT Sponsors Microsoft Global Energy Forum
Guest Speaker Mike Brooks, Chevron Corporation
Many companies struggle to find cost effective ways to
manage thousands of stranded field assets that are not wired for control.
This presentation discusses Chevron’s Global Refining solution to this dilemma
which provides their field workforce with a mobile work process and decision
support system that facilitates step change process improvements in reliability,
PSM and environmental compliance. Learn why the “era of aging workforces” makes
it paramount to implement applications that accelerate and sustain best practices
and remove the IT underpinnings from the user’s experience.
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RFID Resource Center
:: New SRM-3
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 SAT
is proud to showcase the latest in RFID technology which further
enhances IntelaTrac operators' ability for field force automation.
Intermec CK61, with the Integrated RFID reader,
puts functionality in the hands of field force operators, allowing for greater
usability and efficiency. It is rated for Class 1 Division
2 hazardous locations.
The CK61 rugged design utilizes a magnesium top cover and tough rubber
bumpers at each corner to achieve extremely rugged environmental
specifications.
RFID is the most advanced asset tracking and identification tag technology available
today. It provides positive identification and automatic data transfer between a
tagged object and a reader, which speeds data collection and improves the quality
of data by validating asset and location information. Further, RFID tags have read/write
capabilities, so tag data can be updated in the field with mobile computing devices.
For full details and specifications on the
Intermec SRM-3, please visit
SAT Resource Center SRM-3
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SAT Professional Services
SAT offers Consulting and Implementation services to meet many User
requirements from basic installations to complete implementation of
the entire IntelaTrac System. These include:
- System Installation: Installing your IntelaTrac Database
and Synchronization Servers, Desktop Application and Handheld
devices. Insure that all system components are working and
communicating as designed in your environment.
- Network design: Designing a Mobile network to provide
the wireless coverage and fidelity required by your team.
- System Administration: Create the essential framework for
your IntelaTrac System by establishing all system Users, Bases,
Groups, Permissions, and all System Global Variables and Data
Filters.
- IntelaTrac Implementation and Configuration: We work with
your team to gather today’s work practices and translate these
into IntelaTrac Best Practices. These best practices, provided
as templates can be used in your system by your Super Users or
SAT Consultants to configure your IntelaTrac application.
- Cab File Service: IntelaTrac Software Provisioning and Cold
Restart Management for mobile devices with site specific settings
and persistent memory. Provides easy restoring of all handheld
devices in cases of device resets or cold restarts.
- Super User Service: Specifically designed for clients who do
not have the available manpower to configure and rollout
IntelaTrac in their facility. Typically a service that will last
from 4 to 8 weeks, the output of this effort is an IntelaTrac
system deployed to multiple plant areas. The ongoing
responsibility of the site is then only to maintain the
application. Additionally, this service allows the end user to
realize a return on their IntelaTrac investment in the shortest
possible time. IntelaTrac Best Practices are used in throughout
the client’s application providing the best assurance of a system
that will have high operator acceptance and ease of use.
- Project management: Services to oversee and coordinate a
multifaceted implementation which can include any or all of the
above Services.
For more information call John Drake at 713-344-2619 or
training@sat-corp.com.
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| New In IntelaTrac 3.2
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Keep an eye out for more announcements about the
advanced scheduling capabilities in IntelaTrac Version 3.2
New application features include:
- Schedule Manager – Calendar based scheduling with work-load graphing
- Crew Setup – Rotating shift configuration for scheduling
- WorkStation IntelaTrac – Desktop interface for the completion of procedures
As well as additional enhancements designed to help you better manage your business processes.
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SAT Organizational Update
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SAT Readies For New Growth
We are pleased to welcome:
VP of Marketing - Howard Beader
Utilities Industry Director - Mark Brown
Sales Organization Aligns by Industry
To better serve our customers and maintain our leadership in mobile
workforce solutions, SAT aims to deliver solutions that more closely
meet specific industry needs. To accomplish this we have appointed
executives with strong industry backgrounds to direct industry sales and solutions:
Mike Bannon: Oil & Gas, Mining & Metals
Mark Brown: Utilities
Charles Mohrmann: Chemicals, Forest Products, Manufacturing
& Pharmaceuticals
Comments, Concerns, Suggestions?
Contact our Customer Satisfaction Coordinator, Shauna Dorsett at
customersat@sat-corp.com or
713-
344-2605.
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| Upcoming Events
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Microsoft Global Middle East Energy Forum
April 29, 2008
Abu Dhabi, UAE
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IntelaTrac Partner Profile
InterTechna
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Intertechna
is a Swedish based company that is active in the Nordic markets of Norway
and Sweden. They specialize in implementing and supporting IntelaTrac
software and hardware products as well as delivering high quality training.
Intertechna also delivers customized solutions and integration to CMMS and
Historian systems.
According to Marcus Warnqvist, Executive Director at InterTechna, he was
recently asked, “What makes a system easier to adopt by everyone? What
makes a system fail? " well he replied, it is the small things that make
the difference . Take one of our customers as an example; they needed to
display the critical information, gathered in the field, in their locally
developed Logbook software. Prior to integrating the log book with IntelaTrac,
the collected field data was trapped in its system and not shared by all the
operators. Once the integration was quickly put in place, there is now no
discussion about that the data collected by the operators not being used and
available for everyone to view. They now understand the importance of
inspections and reporting through handheld computers."
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